FAQ

This article lists frequently asked question about Heaven Burns Red.

Platform, Versions and Region

In which platform is the game available?

The game is available generally in Android, iOS and PC. However method of availability is different for each regional version of the game. See below for each method.

What is regional versions of the game?

The game has a few regional version:

• JP/KR/TW , available mainly for Japan, South Korea, Taiwan, Hong Kong and Macau. This version is published directly by WFS/Key. Supports Japanese, Korean and Traditional Chinese texts.
• CN, available mainly for China mainland. The service is provided by BiliBili. Supports Simplified Chinese text.
• Global (EN), available mainly for the rest of the world (with focus time and currency set to United States). This version is published by Yostar. Supports English text.

Is there any content differences for each version?

• JP/KR/TW will be the first to have the latest contents of the game.
• CN and Global-EN is 1 year behind in terms of content - with first year events are available immediately after launch. Due to this event progressions might be expedited in these servers.

How to get each version of the game?

JP/TW/KR:

• Mobile version: can be obtained in respective regions App Store and Google Play Store. By default, these version would only available to the respective regions of Japan, South Korea, Taiwan, Hong Kong and Macau. Apps are available either by the name ヘブンバーンズレッド (JP), 헤븐 번즈 레드 (KR) or 緋染天空 (TW)
• PC version: is obtainable mainly via Steam client, and also Google Play for PC (regional restrictions applies for Google Play).

CN:

• Mobile version: Obtainable either via App Store (Mainland China region) or via Bilibili portal
• PC version: A native PC port was released by Bilibili from their website on July 2025. The port is also accessible from the game's Bilibili portal.

Global (EN)

• Mobile versions are available via Google Play Store or App Store. Some regions might not able to access the version for unknown reason.
• PC version is only available via Yostar client that can be downloaded from official website

Does the regional versions interchangeable?

Only JP/KR/TW version has interchangeable support, limited to Japanese, Korean and Chinese.

JP/KR/TW may not be used to host EN version. Especially for Steam version, it does not support EN version.

Is it possible to play each of these version?

Mobile version of JP/KR/TW and EN version are geoblocked by default, means they cannot be accessed natively from others outside their respective region. Third party stores that offer store-updates, such as QooApp can be used to download the app.

PC version of these servers, however does not enforce this restriction by default. Both Yostar and Steam clients can be accessed worldwide.

Note: Error may occur for JP/KR/TW which denotes forbidden access may appear before logging in. The error are not fully enforced and can be bypassed via VPN set to JP/KR/TW.

For CN, while the game may be downloaded worldwide, an identity verification may be needed to play the game. However BiliBili do accept registrations by other nationals by simply submitting legal proof of identity.

I want to play EN version, but the mobile app store lists my region as unavailable.

Unfortunately the issue happens in some regions that is not JP/TW/KR or CN for some unstated reason. Should you encounter this issue, it is better to use QooApp to download the game.

Gameplay

What timezone does the servers operates from?

Each version operates in different timezones, which determine their daily and weekly reset, and also their update routine.

• JP/KR/TW operates in the same time, based on Japan Standard Time (GMT+9). However do note that each of their social channel published schedules based on their respective local time: for Japan and Korea is GMT+9, Taiwan is GMT+8.
• CN version operates strictly on GMT+8 (China Time).
• Global/EN version operates on Pacific Daylight Time, GMT-7.
  • Daylight Saving Time does not affect the timezone of the game.

What time is the reset of the game contents?

A few resets applies for the game.

Daily Reset denotes reset of daily cycle of the game, including activation of daily login rewards, daily pulls and daily mission reset. Daily Reset occurs on:

• JP/KR/TW: 04:00 am (GMT+9) or 03:00 an (GMT+8)
• CN: 04:00 am (GMT+8)
• EN: 00:00 am (UTC-7)

Weekly Reset denotes reset of weekly cycles, including Score Challenge missions and Weekly Missions. Weekly Reset occurs on each Monday based on the daily reset time of respective server.

Content Update Reset denotes reset that changes contents for the game. This include changes of live event period, gacha banner period, Score Challenge period and other contents of the game. Feature updates and bug fixes may also occur at the said time.

• JP/KR/TW has content reset regularly on Friday, 11:00 am (GMT+9)/10:00 am (GMT+8). Details of content changes are subjected to the game information from official channel.
• CN has content changes on Wednesday from 1:00 pm (GMT+8). Depending on the state, the game may be put into maintenance at first.
• EN has content changes on Friday at 12:00 am (UTC-7). Depending on the state, the game may be put into maintenance first at the time.

What happens during Maintenance?

The game will be inaccessible during the said time.

Note: Maintenance only occurs in CN and EN version. JP/KR/TW will roll updates automatically without disrupting game processes.

Will my progress be affected during Maintenance?

None of your passive progresses (main story, event stories and so on) will be affected.

If your game is in Arena's Run in Background mode, the mode will continue running during the maintenance.